Scheduling and Clinical Coordination

Our scheduling and clinical coordination team efficiently match the demands for our services and are the communication hub for daily clinical operations. The scheduling team gathers pertinent patient and procedure information and incorporates the data into our proprietary electronic medical record, to ensure continuity of patient information. 


Amy Gates

Amy has spent the last 4 years working on the RTNA client liaison team. In her current role, as a clinical coordinator, she puts that perspective to work by troubleshooting issues that arise for physicians and supporting onsite technicians. When Amy isn’t busy with clinical operations, you can find her working out, running, and spending time with her husband and three daughters. 

 

Becky Hill

Becky's experience in the IONM field has focused on gaining skills in client services, clinical operations, and reporting. For Becky, the most rewarding part of working at RTNA is being part of a collaborative environment that shares the same vision and mission. She enjoys working with the clinical coordinator team to provide services that safeguard RTNA’s commitment to patient care. Outside of the office, you can find Becky hiking, kayaking, and enjoying the outdoors.

 

Tonya Lee

Tonya, RTNA’s Physician Logistics Manager, helps connect clients, technologists, and physicians to ensure patients get the best possible care. Tonya has been with RTNA since the doors opened in 2009 and her IONM experience is focused on credentialing, scheduling and physician coordination. In her off time, Tonya enjoys traveling and reading.

 

Shannon Stevens

Shannon entered the medical field to explore her passion for helping people get back to the best version of themselves after surgery. Being a heart patient twice at 27 years old, Shannon understands what it’s like to fully rely on a surgery team to provide the best patient care possible. As an RTNA clinical coordinator, the most rewarding part of Shannon’s job is knowing that she is part of the team helping people get healthy and back to enjoying their lives. Outside of the office, you can find Shannon spending time with her family.